Student and Parent Resources
- Web Apps
- Student Remote Login FAQs
- Student Resources
- Instructional Resources
- Health & Wellness
- Google Workspace Notice
Student Remote Login FAQs
This section provides information for logging in to the various tools and resources that are available to CCPS students. As well as some troubleshooting tips and resources.
- How do I get my student’s username and password?
- I don’t know my student’s username or password. Where can I find this information?
- How do I add or update the email address the school has on file for me?
- My computer is remembering my oldest student’s login and I can’t get my younger student logged in.
- How do I use the barcode to login to Clever?
- I can log in to the app, but I cannot access the resources.
- Home Access "Request Password" for my student’s account is not working.
- My student’s username and password are not working.
- "Login with Active Directory" button brings me back to the login screen and never prompts me to login.
- Google Classroom code is not working.
How do I get my student’s username and password?
You can log into your Home Access Center via your parent account to view the username and password for all of your students. If you are new to CCPS you will receive a Registration email soon after the school enrolls your student. Follow the steps in that email to create your account. If you don’t receive the email please reach out to your School Registrar. They have the ability to re-send the email to you.
I don’t know my student’s username or password. Where can I find this information?
You can find your student’s login information on the Registration page in Home Access Center. https://mystudent.carrollk12.org/homeaccess
Your Home Access Center username (i.e. for the parent or guardian) is the email address you provided to the school on your student’s emergency card. You can Request/Forgot Password if you haven’t logged in before or have forgotten your password.
How do I add or update the email address the school has on file for me?
My computer is remembering my oldest student’s login and I can’t get my younger student logged in.
How do I use the barcode to login to Clever?
This is referred to as a Clever ‘Badge’. In order to login with the badge, you need a webcam setup on your computer.
• Go to https://clever.com/in/carrollk12
• Click the Clever Badge Log In icon.
• Click 'Allow' in the browser prompt to give Clever access to their camera.
• The webcam will activate, so the student can hold their badge up to the camera. Once the sensors recognize the code, the screen border will flash green.
• Students will then be redirected to their Clever Portal.
I can log in to the app, but I cannot access the resources.
Home Access "Request Password" for my student’s account is not working.
My student’s username and password are not working.
Please make sure you are including the @star.carrollk12.org suffix AFTER their username.
If using Clever, be sure to click 'Login with Active Directory.'
Then enter the username you provided (including the @star.carrollk12.org)
When prompted, enter the password
Below are direct links to some of the most frequently used apps.
• Clever - https://clever.com/in/carrollk12
• Google Classroom - https://classroom.google.com
• Discovery Ed - https://carrollk12.discoveryeducation.com/
• Office 365/Email - https://login.microsoftonline.com/?whr=carrollk12.org
• All Other Apps - https://www.carrollk12.org/instruction/studentparentresources/Pages/Web-Apps.aspx
"Login with Active Directory" button brings me back to the login screen and never prompts me to login.
Google Classroom code is not working.
Health & Wellness
Google Workspace Notice
Google Workspace for Education Notice to Parents & Guardians
This notice describes the personal information we provide to Google for these accounts and how Google collects, uses, and discloses personal information from students in connection with these accounts.
|Using their CCPS Google Workspace for Education accounts, students are able to access and use the following Core Services offered by Google (outlined at https://workspace.google.com/terms/user_features.html): |
In addition, we also allow students to access certain other Google services with their Google Workspace for Education accounts.
|Google Bookmarks||Access your bookmarks on any computer.||Terms||Help|
|Google Books||Search the full text of books.||Terms||Help|
|Google Earth||Explore the world, right in your browser.||Terms||Help|
|Google Maps||View maps and directions.||Terms||Help|
|Google Public Data||Explore with the Google Public Data Explorer to create visualizations of public data, link to them, or embed them in their own webpages.||Terms||Help|
Google Arts and Culture
|A simple way to broadly search for scholarly literature||Terms||Help|
|Google Takeout||Back up and download the data in your Google Account.||Terms||Help|
|Science Journal||Conduct fun, hands-on science experiments using phones, tablets, and Chromebooks. Learn more||Terms||Help|
|YouTube||Grades 9-12 only : Watch and search videos filtered at the school level.||Terms||Help|
Google provides information about the information it collects, as well as how it uses and discloses the information it collects from Google Workspace for Education accounts, in its Google Workspace for Education Privacy Notice.
You can read the notice online at
You should review this information in its entirety, but below are answers to some common questions.
- What personal information does Google collect?
- How does Google use this information?
- Does Google use student personal information for users in K-12 schools to target advertising?
- Can my child share information with others using the Google Workspace for Education account?
- Will Google disclose my child's personal information?
- What if I have more questions or would like to read further?
What personal information does Google collect?
When creating a student account, Carroll County Public Schools may provide Google with certain personal information about the student, including, for example, a name. When a student uses Google services, Google also collects information based on the use of those services. This includes:
1. Device information, such as the hardware model, operating system version, unique device identifiers, and mobile network information including phone number
2. Log information, including details of how a user used Google services, device event information, and the user's Internet protocol (IP) address
3. Location information, as determined by various technologies including IP address, GPS, and other sensors
4. Unique application numbers, such as application version number
5. Cookies or similar technologies which are used to collect and store information about a browser or device, such as preferred language and other settings.
How does Google use this information?
In Google Workspace for Education Core Services, Google uses student personal information to provide, maintain, and protect the services. Google does not serve ads in the Core Services or use personal information collected in the Core Services for advertising purposes.
In Google Additional Services, Google uses the information collected from all Additional Services to provide, maintain, protect and improve them, to develop new ones, and to protect Google and its users. Google may also use this information to offer tailored content, such as more relevant search results. Google may combine personal information from one service with information, including personal information, from other Google services.
Does Google use student personal information for users in K-12 schools to target advertising?
No. For Google Workspace for Education users in primary and secondary (K-12) schools, Google does not use any user personal information (or any information associated with a Google Workspace for Education Account) to target ads, whether in Core Services or in other Additional Services accessed while using a Google Workspace for Education account.
Can my child share information with others using the Google Workspace for Education account?
Will Google disclose my child's personal information?
Google will not share personal information with companies, organizations and individuals outside of Google unless one of the following circumstances applies:
1. With parental or guardian consent. Google will share personal information with companies, organizations or individuals outside of Google when it has parents' consent (for users below the age of consent), which may be obtained through Google Workspace for Education schools.
2. With Carroll County Public Schools Google Workspace for Education accounts, because they are school-managed accounts, give administrators access to information stored in them.
3. For external processing. Google may provide personal information to affiliates or other trusted businesses or persons to process it for Google, based on Google's instructions and in compliance with the Google Workspace for Education privacy notice and any other appropriate confidentiality and security measures.
4. For legal reasons. Google will share personal information with companies, organizations or individuals outside of Google if it has a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
1. meet any applicable law, regulation, legal process or enforceable governmental request.
2. enforce applicable Terms of Service, including investigation of potential violations.
3. detect, prevent, or otherwise address fraud, security or technical issues.
4. protect against harm to the rights, property or safety of Google, Google users or the public as required or permitted by law.
Google also shares non-personal information -- such as trends about the use of its services -- publicly and with its partners.
What if I have more questions or would like to read further?
The Core Google Workspace for Education services is provided to us under Google's Apps for Education agreement.
This Form is for CCPS families reporting issues with the following student applications:
- Home Access Center
- Microsoft 365
- Google Classroom
If you need to report an issue not listed, please contact your student's teacher or the school media specialist for assistance.
Disclaimer: Carroll County Public Schools is not responsible for content on external websites.